Hotel Management System has the features required to control your hotel, motel, guest house, and property rent business. It has integrated into it the features of. HM Software includes, Hotel Management System, Hotel Booking Software (Billing System), Hotel Reception & Front desk Software and Hotel accounting software. Operations integrated include reservations, bookings, check-in, checkout, guest history, reception/ front desk, Sales Ledger, Accounting and Reporting modules. You can avoid duplication of customer records. For each customer you can record his preferences as to the room and food & beverages, any allergies or special dates meaningful to him. Keep track of these notes and you have the opportunity to present your customers a memorable experience easily. A MS Access database holds all the important data centrally.
As far as day to day management is concerned you get a comprehensive view of reservations, check-ins and checkouts. When checking-in guests can be given their preferred rooms, which they had indicated on some earlier visit. On every instance of a booking the room status is updated and customer details get added to the database. The database records will help you manage customer relationships quite well rather than obtaining an expensive CRM solution. The system is built to seamlessly integrate Reservations, Front Desk, food management, POS`s and booking system to enhance performance greatly from increased efficiency, improved client relations and streamlined operations.
Overall: Quite a feature rich package that is easy to use too.